We refund shipping overcharges
Shipping pottery can be complicated... more complicated than you would think and more complicated than we would like. Lol.
There is a margin of error - and it only increases as you add more items to your order or include larger items in your order. If the shipping charges calculated at checkout turn out to be higher than the actual cost (which we will know once we pack and ship your order), we will refund the difference to your original form of payment.
And as always, feel free to contact us with any questions.